How to Enable Online Booking

What is online booking?

Online booking is a convenient way for clients to book services online without calls or messages. Clients choose a service, a specialist, and a convenient time, and you automatically receive new appointments in the “Appointment”.

Online booking helps improve time management, increase client loyalty, and attract more clients.

Enabling Online Booking in the DIKIDI Business App

To enable online booking in the mobile app:

1️⃣ Go to “Settings” → “Online Booking”;

2️⃣ Tap the “Enable Online Booking” button;

3️⃣ Follow the interactive instructions:

What needs to be completed before enabling it

DIKIDI offers two project types: “Specialist” and “Company”.

➖ If your project type is “Specialist”, you need to enter your name and upload a personal photo;

➖ If the project type is “Company”, you need to add at least two employees with completed work schedules and upload an interior photo.

Also make sure that:

🔹 A work schedule has been created in the “Schedule” section;

🔹 The profile has been completed and a photo has been added in the “Settings” section;

🔹 The service catalog has been completed and the services are available for online booking in “Settings” → “Services”;

🔹 Employees have been added if this is a “Company” project

🔹 Future appointments have been added to the “Appointment”.

4️⃣ Tap “Apply” after you have completed all the instruction steps.

Enabling Online Booking in the DIKIDI Business Web Version

To enable online booking in the web version:

1️⃣ Go to “Settings” → “Online Booking” and click “Enable”;

2️⃣ Follow the interactive instructions:

What needs to be completed before enabling it

DIKIDI offers two project types: “Specialist” and “Company”.

➖ If your project type is “Specialist”, you need to enter your name and upload a personal photo;

➖ If the project type is “Company”, you need to add at least two employees with completed work schedules and upload an interior photo.

Also make sure that:

🔹 A work schedule has been created in the “Schedule” section;

🔹 The profile has been completed and a photo has been added in the “Settings” section;

🔹 The service catalog has been completed and the services are available for online booking in “Settings” → “Services”;

🔹 Employees have been added if this is a “Company” project;

🔹 Future appointments have been added to the “Appointment”.

3️⃣ Click “Check” after you have completed all the instruction steps to verify everything, then click “Continue”;

4️⃣ Read the agreement that appears, confirm your consent by checking the box, and click “Activate online booking”.

Moderation and Activation

After you submit a request to enable online booking, it goes through moderation. Based on the review results, you will receive a notification that the feature has been activated or declined, with the reason provided.

The message will appear in the "Chats" section of both the mobile app 📱 and the web version 🌐. The Support Team is also available in the same section. If you have any questions or need help with setup, you can contact them directly there.